Privacy Policy
Privacy Policy – TradiPen
1. Introduction
This Privacy Policy describes how TradiPen ("we," "us," or "our") collects, uses, and shares personal information when you visit or make a purchase from www.tradipen.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Device Information
When you visit our Site, we automatically collect certain information about your device, including:
- Your IP address
- Your browser type
- Your time zone
- Certain cookies installed on your device
- Pages you visit and how you interact with our Site
This information helps us improve user experience and optimize our marketing efforts.
2.2 Order Information
When you place an order, we collect:
- Your name
- Billing and shipping address
- Payment information (credit card details, PayPal, etc.)
- Email address and phone number
This information is necessary to process and fulfill your order, communicate with you, and prevent fraud.
3. How We Use Your Information
We use the information we collect for the following purposes:
✔ To process and ship your order
✔ To provide customer support and respond to inquiries
✔ To improve our website and enhance your shopping experience
✔ To detect and prevent fraud or unauthorized transactions
✔ To send promotional offers and updates (only if you have opted in)
4. Sharing Your Information
We share your personal information with third-party service providers that help us operate our business, including:
- Shopify (our e-commerce platform) – Shopify Privacy Policy
- Google Analytics (website performance tracking) – Google Privacy Policy
- Payment processors (Visa, MasterCard, PayPal, etc.)
Additionally, we may disclose your information if required by law enforcement, government agencies, or legal proceedings.
5. Behavioral Advertising
We use targeted advertising to offer personalized promotions based on your interests. You can opt out of targeted advertising:
- Facebook Ads: Manage Ad Preferences
- Google Ads: Ad Settings
- Bing Ads: Opt-Out
Alternatively, you can opt out of some services via the Digital Advertising Alliance: DAA Opt-Out
6. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance your browsing experience. You can manage cookies through your browser settings or opt out of tracking:
- Google Analytics Opt-Out: Download Here
Types of Cookies We Use:
- Session Cookies: Essential for website functionality
- Analytics Cookies: Help us analyze website traffic
- Marketing Cookies: Allow personalized advertising
7. Do Not Track (DNT) Signals
We do not alter our data collection practices in response to Do Not Track signals from browsers. However, you may opt out of targeted advertising through the links provided above.
8. Your Rights (GDPR & CCPA Compliance)
If you are a California resident (CCPA) or a European resident (GDPR), you have the right to:
✔ Request access to your personal data
✔ Correct or update inaccurate information
✔ Request deletion of your personal information
✔ Opt-out of data sharing for marketing purposes
To exercise these rights, contact us at contact@tradipen.com.
9. Data Retention
We retain your order information unless and until you request deletion. Some legal requirements may oblige us to keep transaction records for a certain period.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any modifications will be posted on this page.
11. Contact Us
For questions or concerns regarding our Privacy Policy, please contact us:
Email: contact@tradipen.com
Website: www.tradipen.com